Politique d’expédition

Shipping Policy


Order Processing

All orders are processed and dispatched within 2–3 business days after payment has been received.

Some made-to-order items (including prints and framed works) may be fulfilled by our production partners and may require additional processing time. Where applicable, this is clearly stated on the product page.


Shipping Methods

UK orders are shipped via Royal Mail.

International orders are shipped via Royal Mail International Standard (airmail).

A tracked shipping option is available and recommended, particularly for international orders.


Estimated Delivery Times

UK: 2–3 working days
Europe: 1–3 weeks
Rest of the World: 1–4 weeks

Please note that delivery times are estimates and may vary depending on location, customs processing, and postal conditions.


Packaging

All artworks are carefully packaged to ensure safe delivery.

Unframed prints are shipped in sturdy poster tubes or reinforced “Do Not Bend” envelopes.

Original artworks and framed pieces are securely protected using appropriate packaging materials.


Partner Fulfilment

Some items are produced and shipped by our trusted partners. These products may have a delivery timeframe of 2–4 weeks.

This information is always specified on the product page.


Damaged Items

Please inspect your order upon arrival. If your item is damaged or defective, contact us immediately at:

info@traceofrevenge.com

We will resolve the issue as quickly as possible.


Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees charged by their country.

These charges are not included in the product price or shipping cost.

If a shipment is refused due to customs charges, the original shipping cost and any additional return fees will not be refunded.


Shipping Costs

Shipping costs are calculated at checkout based on the destination and product type.


Delays

While we aim to meet all estimated delivery times, we are not responsible for delays caused by postal services, customs, or other external factors beyond our control.